Terms of Service for Lunasites

All the terms that you agree to when you sign up for Lunasites.

Terms of Service

From everyone at Lunasites, thank you for using our products! We build them to help you create stunning websites and grow your online presence. Thousands of people trust Lunasites for their web hosting and website building needs. To ensure the smooth operation of our services, we have established the following Terms of Service.

Account Terms

  1. You are responsible for maintaining the security of your account and password. Lunasites cannot and will not be liable for any loss or damage resulting from your failure to comply with this security obligation. We recommend setting up two-factor authentication for added security.
  2. You may not use the Services for any illegal or unauthorized purpose. You are responsible for all content posted and activity that occurs under your account.
  3. You must be a human. Accounts registered by bots or other automated methods are not permitted.

Payment, Refunds, and Plan Changes

  1. Lunasites offers both free and paid plans. If you are using a free plan, it is truly free; we do not ask for your credit card information.
  2. For paid plans, we offer a free trial period. After the trial period ends, you must pay to continue using the Service. Failure to pay will result in the suspension of your account.
  3. Upgrades or downgrades in plan level will be reflected in the next billing cycle.
  4. All fees are exclusive of any applicable taxes, which will be collected and remitted as required by law. See our Taxes policy for more details.
  5. Refunds are processed in accordance with our Fair Refund policy.

Cancellation and Termination

  1. You may cancel your account at any time through the provided cancellation link. All content will be permanently deleted within 60 days of cancellation.
  2. If you cancel a paid plan before the end of your billing cycle, your cancellation will take effect immediately, and you will not be charged again. We do not prorate unused time.
  3. Lunasites reserves the right to suspend or terminate your account for any reason, with or without notice.

Modifications to the Service and Prices

  1. Lunasites may modify or discontinue any part of the Services at any time, with or without notice.
  2. Changes to pricing will be communicated to existing customers at least 30 days in advance.

Uptime, Security, and Privacy

  1. Lunasites provides the Services on an “as is” and “as available” basis. We strive to maintain uptime and security but do not offer service-level agreements.
  2. We may temporarily disable your account if your usage significantly exceeds normal levels or poses a risk to the performance of the Service.
  3. We take measures to protect your data and enforce encryption for data transmission. Our Privacy Policy outlines how we handle your data.

Copyright and Content Ownership

  1. All content posted on the Services must comply with copyright law.
  2. You grant Lunasites a limited license to use the content posted by you for the purpose of providing the Services.
  3. Lunasites reserves the right to remove any content that violates these Terms.

Features and Bugs

Lunasites does not guarantee that the Services will meet your specific requirements or be entirely bug-free.

Services Adaptations and API Terms

  1. You expressly understand and agree that Lunasites shall not be liable for any damages or losses resulting from your use of the API or third-party products that access data via the API.
  2. Third parties may not access and employ the API if the functionality is part of an application that remotely records, monitors, or reports a Service user's activity other than time tracking, both inside and outside the applications. The Company, in its sole discretion, will determine if an integration service violates this bylaw. A third party that has built and deployed an integration for the purpose of remote user surveillance will be required to remove that integration.
  3. Abuse or excessively frequent requests to the Services via the API may result in the temporary or permanent suspension of your account's access to the API. The Company, in its sole discretion, will determine abuse or excessive usage of the API. If we need to suspend your account's access, we will attempt to warn the account owner first. If your API usage could or has caused downtime, we may cut off access without prior notice.

Liability

You expressly understand and agree that Lunasites shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use or inability to use the Services.

By using our Services, you acknowledge and accept this limitation of liability.